Access & Privacy Advisor
ABOUT AGLC
Alberta Gaming, Liquor & Cannabis (AGLC) is a dynamic organization leading Alberta’s gaming, liquor and cannabis industries. Our team of high performers is driven to provide our customers with outstanding service and Albertans with choices they can trust.
ABOUT BUSINESS DEVELOPMENT OFFICE – CUSTOMER CARE
The Business Development Office – Customer Care branch is responsible for providing efficient and effective delivery of support services required for all provincial gaming retail networks, inclusive of over 2800 Lotto Spot retailers, over 700 VLT retailers and 29 Casinos/Racing Entertainment Centres as well as support for the Cannabis retail network, which is comprised of over 750 cannabis retailers. Our mission is to support our business teams and their achievement of annual revenue targets through provincially operated gaming and cannabis activities that align with AGLC's vision of responsible gaming and delivery of safe cannabis. Customer Care enhances the quality of customer interactions, ensuring quality assurance, compliance, regulatory and legal obligations are met across all interactions.
AGLC call centres support all retail networks in the Province of Alberta, albertacannabis.org, provide dispatch support to AGLC technicians, triage support for IT, Regulatory, Business Development Office teams and public support calls including retailer training programs and the Customer Complaint lines.
ABOUT THE POSITION
Access & Privacy Advisor
Job Req: 935
Location: St. Albert - Corriveau
Division/Branch: Policy & Public Affairs / Policy & Program Development
Classification: Information Officer 4
Status: Temporary, FT
Salary: $75,196.71 - $98,566.65
Reports to: Laura Lloyd
Closing Date: October 22, 2025
JOB SUMMARY
The Access and Privacy Advisor supports AGLC’s Access and Privacy program, including coordinating requests for information, coordinating training and awareness of access and privacy for AGLC staff, assisting with Privacy Impact Assessments (PIA’s) and Privacy Compliance Reviews (PRC’s), and liaising with Government of Alberta officials to ensure compliance with legislation.
Temporary Position, 1 Year
KEY RESPONSIBILITIES
- Understand and interpret Access to Information Act (ATIA) and Protection of Privacy Act (POPA), guidelines, and practices.
- Review Acts, regulations, and policies and procedures to identify privacy and security issues.
- Respond to and coordinate access requests, including identifying issues and making recommendations and consulting with relevant third parties.
- Liaise with Service Alberta and the Office of the Information and Privacy Commissioner (OIPC) and participate in the OIPC’s formal investigation and review process.
- Provide advice and guidance on the collection, use and disclosure of personal information, and collaborate with AGLC staff on internal privacy compliance reviews.
- Assist with Privacy Impact Assessments of new, or significant amendments to existing, systems and initiatives.
- Develop and maintain policy and procedure guidelines and best practices of privacy and security measures.
- Develop and maintain internal Access and Privacy SharePoint site for AGLC staff.
WHAT YOU BRING
- Degree in Business or Social Sciences related field (relevant experience in lieu of degree may be considered).
- Minimum four (4) years of experience in an access and privacy environment.
- Completion of the University of Alberta Information Access Program is an asset.
- In-depth knowledge and understanding of ATIA, POPA, FOIP and associated Regulations, guidelines, and practices.
- Awareness of privacy and security principles and practices including legal precedents.
- Strong research, analytical and interpretive skills and the ability to analyze policy, procedural, system and legal issues.
- Project Management skills to manage policy development and provide strategic and operational planning support.
- Strong communication, negotiation, and conflict resolution skills.
- Strong interpersonal skills with the ability to work with internal and external stakeholders.
NOTE:
- To be eligible to work for AGLC, you must be a Canadian citizen, permanent resident or eligible to work in Canada.
- While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.
- As a condition of employment, you will be required to obtain a satisfactory security clearance and clean drivers abstract (if necessary) prior to employment.
- An equivalent combination of education and experience may be considered. Candidates with lesser qualifications may be considered at a lower classification and salary. This recruitment may be used to fill future vacancies.
- AGLC is committed to creating a diverse environment and is proud to be an equal opportunity employer.
