JOB SUMMARY

Reporting to the Manager, Facilities & Operations, the Properties Operations Coordinator is responsible for coordinating operational programs and services that support the effective management of AGLC's property portfolio. The role administers contracts, vendor services, fleet operations, security systems, facility services, and workplace services while supporting financial monitoring, regulatory compliance, and operational performance.

Working closely with internal stakeholders, contractors, and service providers, the position coordinates service delivery activities, supports operational improvements, and helps ensure safe, efficient, and customer-focused services. The Properties Operations Coordinator contributes to the effective management of AGLC's facilities, assets and workplace environments.

This is a temporary position until March 2027 with a possibility of extension.

KEY RESPONSIBILITIES

• Coordinate contracts, vendor services, and lease administration to support effective property management and service delivery.
• Coordinate the delivery and performance of facility services, including building operations, workplace services, security, and maintenance programs.
• Coordinate AGLC's corporate fleet program, including vehicle acquisition, maintenance, utilization, and lifecycle activities.
• Administer and support facility security programs, including guard services, access control, video surveillance, and related security technologies.
• Monitor operational performance, service levels, and expenditures, identifying opportunities to improve efficiency, service quality, and customer experience.
• Work closely with internal stakeholders, contractors, consultants, and service providers to ensure services are delivered safely, effectively, and in alignment with business needs.
• Support procurement, contract administration, financial monitoring, and regulatory compliance activities.
• Contribute to operational planning, process improvements, and continuous improvement initiatives across the Properties branch.
• Utilize Enterprise Asset Management (EAM) systems and other business tools to support facilities, fleet, contractor, and operational activities.

SKILLS AND ABILITIES

• Completion of a post-secondary diploma related to Office Administration is desirable. Equivalent combinations of education, training, and considerable related experience may be considered.
• Minimum of five (5) years of administrative and property operations experience.
• BOMA, IFMA/FMP, or other related facilities or property management certifications are considered an asset.
• Experience coordinating contracts, vendor services, facilities operations, fleet operations, security services, or related operational activities is considered an asset.
• Supervisory experience is considered an asset.
• Insurance administration experience is considered an asset.
• Exceptional communication, interpersonal, organizational, and customer service skills.
• Strong attention to detail, accuracy, and numerical aptitude.
• Demonstrated ability to work under pressure, manage competing priorities and meet deadlines.
• Strong problem-solving skills and the ability to work collaboratively with staff, stakeholders, contractors, and service providers.
• Ability to work independently while contributing effectively as part of a team.
• Advanced proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and SharePoint.
• Strong relationship-building skills and a demonstrated commitment to service excellence.
• Self-motivated, proactive, and capable of exercising sound judgment with minimal supervision.
• Positive attitude and commitment to supporting organizational goals and values.