JOB SUMMARY

Reporting to the Director, Compliance, the Senior Manager, Inspections South is responsible for providing strategic and operational leadership for AGLC’s licensing inspection and compliance programs across Southern Alberta. This includes oversight of inspection activities related to liquor, cannabis, and gaming operations, ensuring programs are delivered effectively, consistently, and in alignment with legislative and policy requirements.

Leading a team of approximately 33 employees, you will oversee a diverse workforce that includes managers, supervisors, inspectors, and administrative professionals. In a dynamic and evolving regulatory environment, you will set priorities, allocate resources, and provide leadership that supports operational excellence, employee engagement, and high-quality service delivery.

This role is accountable for the overall management and coordination of regional inspection programs, ensuring activities are conducted in accordance with Board policies, procedures, policy and applicable legislation. You will foster a culture of accountability, collaboration, continuous improvement, and sound decision-making.

We are seeking a strong and experienced leader who can effectively guide, support, and develop a diverse team of supervisors and inspectors working across varied programs, communities, and operational environments. You will build trust, promote collaboration and accountability, and provide clear direction while recognizing the distinct expertise and perspectives within the team. Your inclusive and adaptable leadership approach will foster engagement, strengthen performance, and ensure consistent, high-quality regulatory service delivery.

You will provide oversight and guidance on inspection processes and regulatory decisions, ensuring policies and legislation are applied consistently across a range of scenarios.

As a senior leader, you will oversee and authorize investigations of alleged non-compliance with the Gaming, Liquor and Cannabis Act, associated regulations, and Board policies. Drawing on your analytical and leadership capabilities, you will review complex matters, assess risk, and make recommendations regarding administrative sanctions and licence conditions.

As a key member of the Compliance Branch leadership team, you will contribute to the development, implementation, and continuous improvement of policies, programs, and operational practices. You will serve as AGLC’s senior representative within the region, building strong relationships with industry stakeholders, community organizations, municipalities, law enforcement agencies, regulatory partners, and licensees. Through these relationships, you will provide clear guidance on regulatory expectations while supporting compliance and public confidence in Alberta’s regulated industries.

SKILLS & ABILITIES

• University degree in a related field, supplemented by a minimum of five years of progressive leadership experience overseeing teams, programs, and operational initiatives. Significant related experience may be also considered.
• Demonstrated success leading regulatory, compliance, inspection, enforcement, or public-sector teams in a complex and evolving environment.
• Strong leadership skills, with the ability to develop high-performing teams, foster accountability, manage performance, and support employee development.
• Experience in strategic planning, resource management, and operational decision-making, with the ability to align team objectives with organizational priorities.
• Excellent communication, relationship-building, and stakeholder engagement skills, including the ability to influence, collaborate, and resolve complex issues effectively.
• Sound judgment, critical thinking, and analytical abilities, with a demonstrated capacity to make fair, objective, and evidence-based decisions.
• Experience managing multiple priorities while leading change and supporting continuous improvement initiatives.
• Knowledge of the Criminal Code of Canada, the Gaming, Liquor and Cannabis Act and Regulation, administrative law principles, and regulatory compliance practices would be considered an asset.